Frequently Asked Questions
Everything you need to know about ONX Sports gear and services.
What is the standard shipping time for ONX Sports orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
Do you offer international shipping for professional athletes?
Yes, we ship our premium sports gear worldwide. International delivery times vary by country and typically range from 7-14 business days.
What is your return policy for equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain protective gear cannot be returned once the seal is broken.
Are ONX Sports products covered by a warranty?
All our professional-grade equipment comes with a 6-month warranty against manufacturing defects to ensure you can train with absolute confidence.
How do I determine the correct size for my gear?
We provide a detailed sizing chart on every product page. If you are between sizes, we generally recommend sizing up for protective padding and sizing down for compression wear.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Affirm.